Privacy Policy
Last updated: October 26, 2025
Privacy Policy
This Privacy Policy explains how LivDeals (the “Platform”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal and non-personal information about users of the Platform. It applies to information collected on our website, mobile interfaces, and through any communications with you.
By using the Platform or providing information to us, you consent to the practices described in this policy.
1. Summary — What this policy covers
- We collect personal information when you register, use services (including cashback and withdrawals), interact with merchants through affiliate links, communicate with us, or use features that require information.
- We use data for account management, processing cashback & withdrawals, fraud prevention, improving the Platform, marketing (if you opt in), and to comply with legal obligations.
- We share limited data with affiliate partners, payment processors, analytics providers, ad networks, and service providers only as needed.
- You control many aspects of your data (access, correction, deletion) and can contact us at LivDealsOfficial@gmail.com.
2. Information We Collect
A. Information you provide directly
- Account data: name, email address, phone number, password (hashed), profile picture (optional).
- Payment & payout details: bank account number, IFSC, bank name, beneficiary name, UPI ID (if used), or gift card email for non-bank payouts.
- Transaction data: order references, merchant name, purchase date, order value, cashback details.
- Support communications: messages, complaint details, and any files you send to support.
- Optional marketing consent: if you opt in to newsletters or promotional messages.
B. Automatically collected information
- Device information (device type, operating system, browser).
- Log data (IP address, access times, pages visited).
- Cookies, pixels and similar tracking technologies (see Cookies section).
- Referral and affiliate tracking parameters to validate cashback.
C. Information from third parties
- Transaction confirmations and conversion data from affiliate networks and merchant partners.
- Analytics and advertising data from third-party providers (e.g., Google Analytics, Facebook Pixel).
- Fraud-prevention data from security partners.
3. How We Use Your Information
- Create and manage your account and provide Platform features.
- Track shopping activity and validate cashback through affiliate networks.
- Process withdrawals (verify bank details, execute payments).
- Communicate about your account, transactions, and policy updates.
- Provide customer support and prevent, detect, or act on fraud or misuse.
- Improve and personalize the Platform (product recommendations, UI improvements).
- Run analytics, measure ad and campaign performance, and perform A/B tests.
- Comply with legal obligations and respond to lawful requests.
Important:
Cashback is provided only after affiliate partner payments and subject to our Cashback Terms. If an affiliate partner does not pay us, users will not receive cashback.
4. Legal Basis for Processing (Where Applicable)
- Performance of a contract: to provide Platform services you requested (account maintenance, cashback processing, withdrawals).
- Legitimate interests: to prevent fraud, secure the Platform, improve services, and carry out analytics and advertising.
- Consent: where you opt in to marketing communications or non-essential cookies.
- Legal obligation: to comply with local laws or respond to lawful requests.
5. Cookies & Tracking Technologies
- Enable account functionality and security.
- Remember your preferences and language.
- Track affiliate referrals and conversions for cashback validation.
- Perform analytics (e.g., Google Analytics) and advertising measurement (e.g., Facebook Pixel, AdSense).
Note:
You can control cookies through your browser settings and opt out of analytics or ad tracking. Disabling cookies may reduce functionality and affect cashback tracking.
6. Sharing & Disclosure of Information
A. Service providers
We share data with vendors who perform services for us (payment processors, cloud hosting, analytics providers, email/SMS services, customer support tools, fraud prevention services).
B. Affiliate networks & merchants
We share transaction and referral identifiers with affiliate networks and merchants so they can confirm conversions and process payments. This is essential for cashback validation.
C. Advertising & analytics partners
We share anonymized or pseudonymized data with analytics and ad platforms for measurement and ad targeting where permitted.
D. Law enforcement and legal requests
We may disclose data in response to lawful requests or to protect rights, safety, or property.
E. Business transfer
If we merge, are acquired, or sell assets, personal data may be transferred as part of that transaction. We will notify you where required by law.
7. Payments, Withdrawals & Security of Financial Data
- Bank details are used only to process withdrawals and verify payee identity.
- No KYC is required by default, but may be requested for fraud prevention or legal compliance.
- We use industry-standard security measures; however, no internet transmission is 100% secure.
8. Retention of Data
- Personal data is retained as long as your account exists and as required for services or legal purposes.
- Transaction records and payout details: retained for 3–7 years (or longer if required by law).
- If you request deletion, data is deleted or anonymized unless legally required to retain it.
9. Your Rights and Choices
- Access, rectify, or delete your data.
- Request data portability in a structured format.
- Restrict or object to certain processing such as direct marketing.
- Withdraw consent where applicable.
Contact:
Email: LivDealsOfficial@gmail.com
10. Children’s Privacy
LivDeals is not directed to children under 18. We do not knowingly collect data from minors. If a child’s data is found, contact us for deletion.
11. Security
We use encryption, access controls, and regular reviews to protect data. Despite precautions, no system is fully secure. In case of data breach, we’ll act per applicable laws.
12. International Transfers
Data may be processed or stored outside your country. We ensure adequate safeguards (contracts, clauses) for such transfers.
13. Automated Decision-Making
We use automated systems (like fraud detection). For significant automated decisions, you may request manual review.
14. Third-Party Links & Embedded Content
Our Platform may include links or content from third parties. Their privacy practices are not covered by this Policy—please review theirs before interacting.
15. Marketing Communications
If you opt in, we may send promotional emails or offers. You can unsubscribe anytime. Transactional emails (like payouts) are mandatory notifications.
16. Fraud Prevention & Account Monitoring
- We monitor user activity for fraud or misuse.
- We may suspend or restrict accounts and withhold cashback if fraudulent activity is suspected.
- We may share details with merchants, affiliates, or authorities as needed.
17. Changes to This Privacy Policy
We may update this Policy periodically. The effective date is listed above. Significant updates will be announced via Platform or email.
18. How to Contact Us
For questions or privacy requests, contact:
19. Additional Notices for Users in Specific Jurisdictions
EEA and other users may have additional data rights. Contact us for details. You may also file a complaint with your local data authority if applicable.
